Delta to commence impact assessment of policies under Servicom
By Yahaya Idris
Delta State is taking proactive steps to enhance the efficiency and effectiveness of public service delivery by introducing a mechanism for the regular assessment of policies and programmes. This move aims to ensure that the state’s projections and expectations are consistently met.
The initiative follows the recent reintroduction of the Service Compact (Servicom), which outlines clear guidelines for timely delivery of services to the public.
Oborevwori bags award for good governance
Chief Funkekeme Solomon, Senior Policy Adviser to the Governor of Delta State, disclosed this development during a meeting with the nodal officers responsible for Servicom across all Ministries, Departments, and Agencies (MDAs) in Asaba, the Delta State capital.
The meeting emphasized the importance of continuous monitoring and evaluation to improve service standards and accountability within the state’s public sector.
He said there will be a periodic review of the return of Servicom that came with the performance thresholds that will be regularly evaluated, adding that monitoring meetings will hold every quarter.
“The governor, Rt. Hon. Sheriff Oborevwori, is very passionate about upgrading service delivery in Delta State. Nodal officers cannot report to the heads of their organisations. Rather, they should report to the Servicom Unit so their observations and reports are handled in a manner that policies are reviewed to ensure the goals and objectives remain on course”, he said.
Solomon whose office supervises the Labour Relations and Servicom units told the officers that accountability in service delivery is key to realising government’s developmental agenda.
“If there’s any policy that is no longer as useful as projected in the system, officers should draw attention to it for comprehensive review. At all points, services ought to be monitored. As nodal officers, you should monitor and evaluate the effectiveness and timelines of services rendered by public officers”, he said.
He directed all Servicom offers to render monthly reports to his office after which their observations and recommendations will be taken up with relevant officers.
On the challenges facing nodal officers in the discharge of their duties, Solomon assured that they will attended to as funds are available.
The Senior Policy Adviser was accompanied by the director in charge of Servicom and Labour Relations, Mrs. Uche Onwusanya and the Special Assistant on Policy, Mr. Pius Mordi.
